Refund policy
Return and Refund Policy for BANIT GOODS
Customer satisfaction is important to us. If you are not fully satisfied with your purchase, please review our return and refund guidelines below.
1. Return Eligibility
Products may be eligible for return if:
- The item is damaged or defective
- The wrong item was received
- The item is unused and in original packaging
Returns requested after the eligible period may not be accepted.
2. Return Timeframe
Customers must request a return within 2 days of receiving the order.
3. Refund Process
Once your return is approved and inspected, refunds will be processed to the original payment method within 3 days refund time.
Refund processing times may vary depending on your payment provider.
4. Exchanges
Exchanges may be available for eligible items depending on product availability.
5. Damaged or Defective Products
If you receive a damaged or defective product, please contact us immediately at pawarpawan558@gmail.com with photos of the issue for faster resolution.
6. Non-Returnable Items
The following items may not be eligible for return:
- Personalized products
- Final sale items
- Used or damaged items caused by customer misuse
7. Return Shipping Costs
Customers may be responsible for return shipping costs unless the return is due to our error or a defective product.
8. Contact Information
For all return or refund requests, contact:
BANIT GOODS
Phone- 9027445737
Email: pawarpawan558@gmail.com